Refund & Return Policy

Last Updated: April 25, 2026

At Jersey-llc, we want you to feel confident with every purchase. If you are not completely satisfied, we offer a simple and transparent return and refund process.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in original condition
The product must be returned in its original packaging
Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

The following items cannot be returned:

Used, damaged, or worn products
Items not in original condition or packaging
Customized or special-order products

Refund Process

Once your returned item is received and inspected:

We will notify you of approval or rejection
Approved refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method

Exchanges

We only replace items if they are defective or damaged upon arrival.
If you need an exchange, please contact us with details and proof (photos recommended).

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
Original shipping charges are non-refundable

Late or Missing Refunds

If you have not received your refund yet:

Check your bank account again
Contact your payment provider
Then contact us if the issue persists

Contact Us

If you have any questions about returns or refunds, please contact us:

Store Name: Jersey-llc
Website: www.jersey-llc.com
Email: support@jersey-llc.com
Phone: +1 707 938-1197

Business Address:
201 W Napa Street, Suite 1
Sonoma, CA 95476
United States

Business Hours:
Monday – Friday: 6:00 PM (GMT UTC +0)